The personal information that “Villa Delisle Hotel & Spa ****” will have to process, and concerning you,
result from your approach to make a reservation with our hotel, or in view of
receiving documentation reception by your care of documentation.
These data are :
- Name, First name
- Family status
- Postal code
- Country – Nationality
- E-mail address
- Phone
- Type of traveler
- Reason for travel
- Date of wedding anniversary
- Date of anniversary
- Company information
- Information about your stay
- Frequency of visits to the city
- Satisfaction during your stay
- Satisfaction after your stay
- Recommendations on the surroundings
These data are necessary for the following treatments:
- Receipt of documentation about the hotel and/or its group;
- Receipt of a follow-up via e-mails for the purpose of satisfaction study and / or prospecting;
- Improvement of our follow-up and customer service;
- Reservation of an online service;
- Processing of statistics;
- Accounting and management of our hotel;
These data are used by the hotel and its service providers for the purposes described below:
- INFOMANIAK (49951342200018) – : EMAIL ADDRESS / WEBSITE
- GHM (33931171400036) – : Reservation management
- RESERVIT (49951342200018) – : PMS
- AVAILPRO (43531898500049) – : Channel Manager
- ATEXIA (43456850700017) – : Wifi connection management
- Experience Hotel (44024916700014) – : Customer relationship management and e-reputation / concierge
- CASINO DU SUD (31618918200025) – : Casino Entrance
- Sendblaster (34964000300068) – : Newsletter
This information is neither sold nor communicated to third parties and is strictly reserved for the internal uses described above.
The law and in particular the General Regulation on the Protection of Personal Data
gives you at any time the right to have the above data modified, as well as the right to have them communicated to you, to delete them or to limit them in time. To this end, you can use one of the following procedures:
- Send an e-mail to the hotel;
- Send a letter to the hotel;
- Contacting one of the above-mentioned service providers directly
Name : Villa Delisle Hotel & Spa ****
Adress : 42, Boulevard Hubert Delisle – 97410 Saint-Pierre
Phone number : +262 2 62 707 708
Email address : info@villadelisle.re
Website : www.villadelisle.re
